MuniMobile

MuniMobile, the official app of the San Francisco Municipal Transportation Agency (SFMTA), is your go-to solution for a seamless transit experience in the city. This app is packed with features designed to make your journey easier, including mobile ticketing, real-time transit predictions, and advanced trip planning. With MuniMobile, you can effortlessly purchase tickets using your debit/credit card, PayPal, or Apple Pay, and activate them before boarding. It's an all-in-one platform that eliminates the need for cash or paper tickets, ensuring you're always ready to go.

Features of MuniMobile:

> Convenience: Say goodbye to paper fares and fumbling for change. With MuniMobile, you can instantly purchase and use fares right from your phone.

> Payment Options: Choose from a variety of payment methods including debit/credit cards, PayPal, or Google Pay to buy your fares.

> Multiple Tickets: Keep multiple tickets stored on your phone, ready for use whenever you need them.

> Group Travel: Simplify group trips by purchasing multiple fares at once for everyone in your party.

> Secure System: Your payment methods are kept safe within our secure system, giving you peace of mind while you travel.

FAQs:

> Do I need an Internet connection to purchase tickets?

- Yes, you'll need an Internet connection to buy tickets, but once purchased, you can activate and use them offline.

> What if my phone battery dies?

- It's wise to keep your phone charged to ensure you always have a valid fare. Plan ahead to avoid any inconvenience.

> Can I transfer my tickets to a new phone?

- Absolutely, as long as you've created an account. You can transfer any unused tickets to a new phone, but remember, only unused tickets are transferable.

How to Use MuniMobile:

Download the App: Grab MuniMobile from the App Store or Google Play.

Create an Account: Register using your email or mobile number.

Choose Rider Type: Select your category - Adult, Senior/Disabled/Medicare, Youth, or SF Access.

Select Fare: Opt for a Single Trip Fare for Muni Bus & Rail, Cable Car, or choose from available Passports.

Purchase Tickets: Decide on the number of tickets you need and complete your purchase with your preferred payment method.

Activate Before Boarding: Make sure to activate your ticket before you board the vehicle or pass through the fare gates.

Use Offline: Once activated, your tickets work offline too, so you're covered even without an Internet connection.

Manage Tickets: Easily store and manage multiple tickets on your phone for future trips.

Set Up Auto-Refresh: Configure the app to automatically refresh for the latest transit updates.

Get Help: For any questions or issues, check out the MuniMobile FAQ page or the app's built-in help section.

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