Mi LUMA

Accessing your LUMA account is now simpler than ever with the Mi LUMA app. Register with just a few basic details and log in using your preferred method for fast, secure access. Once logged in, your current balance and account details are one tap away on the intuitive Dashboard. Pay your bill instantly with a credit card or bank account, and review payment and billing history from the past year. Report outages, find answers to frequent questions, and enjoy the ease of managing your electric service account anytime, anywhere.

Key Features of Mi LUMA:

- Easy Registration and Sign-In

Customers can register quickly using their residential or commercial account information, such as the last four digits of their Social Security Number or EIN. Existing users can sign in with their current online credentials.

- Biometric Sign-In Options

After the first login, users can enable convenient sign-in methods like Face Unlock, fingerprint recognition, a PIN, or a keyboard pattern for quicker, more secure access.

- Dashboard Overview

The app includes a clear, user-friendly dashboard that shows your current electric service balance, along with key account details like the total amount due and the payment due date.

- Bill Management

View and download your current bill in PDF format directly within the app. You can also make payments using a credit card or bank account, with same-day credit for transactions.

- Payment History Tracking

Keep track of your financial activity with a detailed 12-month history of bills and payments available in the app.

- Outage Reporting and FAQs

Report and view outages through the app, and browse a comprehensive FAQ section for help with questions or issues during your switch to LUMA.

Helpful Tips for Users:

* Enable Face Unlock or fingerprint for faster sign-ins

* Pay your bill conveniently with a credit card or bank account

* Check the FAQs for answers to common questions

* Monitor your account balance and payment due date regularly

In Conclusion:

Mi LUMA makes managing your electric service account effortless. Stay updated on bills, payments, and outages in one convenient app. Sign in quickly and securely using multiple methods, pay your bill with ease, and access useful resources whenever needed. Download Mi LUMA today and enjoy managing your account anytime, anywhere.