Switch 2 Screen Damaged by Stapled Receipts

Nintendo Switch 2 owners are discovering damaged screens due to store receipts being stapled directly onto the console box's exterior.

Multiple customer reports reveal how staples easily pierce the Switch 2's flimsy packaging—a thin cardboard box containing the main unit wrapped in plastic.

"GameStop stapled receipts to both my and my friends' Switch 2 boxes. Absolute nightmare," shared one frustrated fan after picking up their console at midnight. "Now I'm facing a potential three-month wait for replacements."

Numerous complaint images originate from the same Staten Island GameStop location, where staff reportedly stapled receipts to most midnight launch consoles. Eyewitness footage shows dozens of customers lining up at this store—many now dealing with identical damage.

"My midnight launch experience turned disastrous," posted another affected Reddit user whose screen suffered staple punctures. "Seems every purchase from that location received the same treatment. Over 100 units might be compromised."

"Attention GameStop/Nintendo: My Switch 2 screen has staple marks from receipt attachment at your Staten Island branch," tweeted a third owner, including the store address. Neither company has responded publicly.

@gamestop stapled the receipt for me and my friends Switch 2s to the box.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

@gamestop Helo ! My switch 2 has staple holes in the screen. They stapled the receipt to the box at 1756 Forest Ave, Staten Island, NY 10303 and it damaged the screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

"Complete strangers at that GameStop are bonding over this disaster," commented another Reddit user. "The entire pre-order batch might be defective."

IGN has reached out to GameStop and Nintendo regarding potential retailer guidelines to prevent future packaging damage.

While criticism targets GameStop's handling, some consumers question Nintendo's packaging design leaving screens vulnerable beneath minimal cardboard protection.

"Can't entirely blame store staff when Nintendo positioned screens upward with inadequate padding," noted one owner. "Though stapling receipts was still incredibly careless."

Nintendo Switch 2 System and Accessories Box Art Gallery

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The Switch 2's packaging positions the screen-facing unit at the box's top layer with minimal protective materials—confirmed firsthand by IGN staff during unboxing.

"This was predictable," commented a social media observer. "Nintendo's decision to expose screens beneath thin cardboard during shipping will inevitably cause widespread damage reports."

IGN has interviewed multiple affected customers facing returns on launch day. One GameStop patron plans to demand replacement when stores reopen—likely joining numerous others.